Packaging, Printing and Materials

For custom orders you’re going to get the best value for money when you order 500+ units. There’s more than one way to cook an egg though, so let us know what you’re after and we can let you know the best way to achieve it.
Made your own artwork? Cool, send it over. Not your thing? No biggie. We have a team of graphic designers ready to help create and set artworks up for print.
Once your order is confirmed we can supply a dieline, but to save you time and energy we can set your artwork up for you (free of charge if you have the logos, text and know what you want).
We do, and more. Reach out to let us know what you’re after, or if you’re stumped call, email or come in and we can talk you through your options.
Different processes, both excellent results. CMYK takes the lead for printing images, patterns, or gradients, while Pantones are the MVPs for locking in those vibrant solid colors that need to be a perfect match every time. Pantone has massive library of colours, and we can help you choose the best one to fit your brand.
We can. Send us a sample and we'll hook you up with the closest Pantone colour match.
Any time! (Well, between 8:30am-4pm Mon-Fri). Our team are always happy to show off.
Good enough to eat? Not so fast. While some of our materials may technically be food grade, New Directions doesn’t have the licence to sell food grade packaging.

Wait you do skincare packaging?

Anything and everything—yep, we're that good. Tell us what's on your mind, and we'll make it a reality. Just a heads up though, there might be minimum orders for some items. Drop us a line (or swing by the showroom) for a chat, and we'll help you navigate your choices.
Wanna make your wildest dreams a reality? We're on it—but there's a catch. Anything super out-there or crazy custom usually starts at 10-20k MOQ. Shoot us a message about what you're dreaming up, and if those numbers aren't your jam, we'll brainstorm some other routes.
We do, all inhouse.


Mail away! We have a range of compostable mailers so you can send your items and know you’re still doing good by the environment.
Keep the mailer bags sealed and away from water, humidity, extreme temperatures, and sunlight.
Cut off the adhesive strip and remove any labels. Chop into small pieces and pop into your compost bin. Here for a good time not a long time; they'll be gone in 6 months.
We’re always on the lookout for new ways to ensure what we offer is as sustainable as possible. From recycled stocks to compostable mailers, we can work together to find you an item that will suit. Get in touch to see how we can help.
We are!


Australia wide, and beyond.
We will always work with you on how we can meet your timings, and there are a few ways to tackle this!
Branded boxes/bags—10 days!
Fully customised packaging—around 10 weeks.
Reach out and we can chat through what you need, when you need it and how we can make it happen!
In Sydney? Orders generally leave our warehouse within 24 hours. If you're ordering before 10am and need same day delivery give us a call and we'll help you out. Orders leave from our Sydney warehouse and generally take 1-4 working days to deliver to metro locations.

For regional/country addresses, allow 2-7 working days for your goods to get to you.

Generally 7-10 days to get to your neck of the woods. If needed sooner we can look at flying them to you—reach out and we can discuss!
We have other solutions to help get you items faster, so reach out to the team and we can talk you through what you need.
Most pallet deliveries will need a forklift at your end to take the delivery. If you don’t have one, no worries! We can send the items loose or instruct the delivery drivers they need to hand unload (but please let us know before the items leave).
We're working on adding this feature. For now—contact the team for any shipping updates.
Cartons for packaging are usually pretty big, so we only ship to a physical address.


For custom orders we ask you to send us a direct debit, but we can also accept Visa, Mastercard and AMEX (AMEX with a fee) for stock items.
Visit our T&C's page here